Shipping
Shipping
When can I expect to receive my order?
The shipping time provided on our website is a guide only and represents the time frame that 95% of orders are filled within. If you require drapes by a certain date, please contact us at dihinhome@yahoo.com to seek the time frame, and you might need to pay extra fee.
Once orders are shipped, you'll receive a tracking number to follow up with carrier.
Ready-made and customized curtains drapes are shipped by carrier DHL Express, FedEx, UPS OR other shipping company with lead time 9-14days. Door to door service. It might need your receive signature to ensure safe delivery.
Blinds & Shades are shipped by carrier DHL Express, FedEx, UPS.
Roman Shade Lead time: 12-18 days
Door to door service. It might need your receive signature to ensure safe delivery.
Which countries do you ship to?
Worldwide.
How much is the shipping fee?
We Provide shipping fee for most orders.
"Worry-Free Purchase" service provides you with added peace of mind when shopping with us. This service ensures refund if your order does not arrive as described, including instances of loss or damage during transit. Please note that claims require material proof to be submitted.
We select and decide carrier according to destination country, order package weight etc. We work with USPS, DHL eCommerce, FedEx, DHL Express and UPS which are high reputation carrier to ensure smooth delivery. We own direct carrier account to make sure shipping service is expected. We provide door to door service.
Where can’t you ship to?
We only accept to ship to street, like office, home address. We can't ship order to military address. We can't ship order to military and PO Box address.
Where will my order be shipped from?
How do I track my order?
Click to track order. Once order was picked up by carrier, our system will send you email to advise carrier and tracking number. You may visit carrier offical website to monitor your package. You are able to work with carrier to make appointment of delivery time.
Can I change my shipping address after pick-up?
No, changing the address is not supported. Please ensure the shipping address before placing the order.
Do I need to pay some duties or VAT ?
Yes, if there produce the duty and VAT. Any duties and VAT are on your side. The duties fees and VAT depend on the tax laws of your country custom.
Please contact your local delivery service firstly if your packages tracking status are delivered, however you don't receive the package.
FedEx:1.800.GoFedEx or 1.800.463.3339 (US & Canada)
UPS:1 (800) 742-5877 (US & Canada)
DHL:18002255345 (US); 18553457447 (Canada)