Questions & Answer

1.Do you ship worldwide?

Yes, we can ship worldwide and free shipping in most countries.

2. Where you ship goods from ?

Normally we ship the goods from China.

3. What is the shipping time ?

Order verification,sewing curtains,quality check and packaging. All orders shipped out need 2-4 days normally after the order is placed.

4.Shipping time

This refers to the time it takes for items to be shipped from our warehouse to the destination.It usually takes between 7 and 12 business days to arrive at their destination,UPS, DHL, FeDex etc are also avaliable.

5. How do I track my package?

You can track your parcel via the Confirmation Email.  Also, you can click “Track my Order” link on our website.

6.What payment terms you can accept?  

We can accept Paypal, Visa, Mastercard, and American Express.

7.My payment was declined, why? 

If your credit card is declined there may be a few reasons: the card has no funds available, you entered the wrong CSV security code, the card is expired, you entered the wrong billing information, the card does not allow internet purchases (card not present purchases) etc. In any event by calling your issuing bank they can tell you why the card is declining.

Solutions: Try a different credit card or try using PayPal as your checkout method.

8.Is my information is securing using this site? 

Absolutely!!! Our Secure Software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts your credit card number so that it cannot be read as the information travels over the Internet.

9.What if my address is wrong? 

If your address is not available, we will send you an email or call you. Please be sure to check your email within 24 hours of placing your order. We will do everything we can to fufill your order.

10.What is your refund policy? 

Our complete return policy is located at the RETURNS link at the bottom of the site.